Privacy Notice

How BloomHi Handles Your Information

This notice explains how Ponta collects, uses, shares, protects, and deletes personal information for BloomHi - Social Hello.

Last Updated: August 25, 2026 Package: petal.bloomhi.hello Contact: pointetheor@gmail.com

1. Who Is Responsible

The data controller for BloomHi - Social Hello is Ponta. You can reach the privacy team at pointetheor@gmail.com for access, deletion, correction, or privacy questions.

This notice applies to the BloomHi app, account tools, support communications, safety systems, and related online services connected to petal.bloomhi.hello.

2. Information You Provide

Account details such as name, date of birth, email, username, profile text, photos, and avatar.
Messages, reports, support requests, moderation appeals, and content you choose to share.
Payment-related records from app store providers when you make purchases or request support.

3. Information Collected Automatically

Device identifiers, operating system, app version, IP address, language, and diagnostic logs.
Usage events such as sign-in time, feature interactions, preferences, and safety signals.
Approximate location derived from device settings or network data when needed for service operation and legal compliance.

4. Why We Use Information

To create accounts, show profiles, deliver messages, enable social discovery, and provide support.
To detect spam, fraud, underage access, abusive behavior, security incidents, and policy violations.
To personalize features, measure performance, process purchases, comply with law, and improve BloomHi.

5. Sharing and Service Providers

We do not sell personal information for money. We may share limited data with hosting, analytics, messaging, fraud prevention, customer support, payment, safety review, and legal service providers when they are needed to operate BloomHi.

We may disclose information if required by law, to protect users, to investigate abuse, or to respond to valid legal requests.

6. Retention and Security

We keep information only as long as needed for the purposes described in this notice, unless a longer period is required for legal, safety, payment, or dispute reasons.

We use access controls, encryption in transit, monitoring, and internal review procedures to reduce unauthorized access and misuse.

7. Your Choices

You may request access, correction, portability, deletion, or restriction where applicable law gives you those rights.
You can update account details in the app and may delete your account through supported account tools or by contacting us.
You may disable certain permissions through device settings, though some app features may stop working.

8. Updates

We may update this notice to reflect product, legal, or safety changes. Material changes will be posted in the app or through another appropriate notice. Continued use after an update means the revised notice applies.